Community Response Officer

Community Response Officer

Deadline: Midday on Monday 24th January.

The Community Response Officer will manage the day-to-day administration of a growing community effort to match volunteers with isolated residents in Wigan borough. Born out of the Covid-19 pandemic, the community response is a service which creates opportunities for local people to connect via phone conversations with residents who are experiencing isolation and a range of concerns due to the impact of the pandemic. To date, the service has completed 1,027 help requests, 2,350 welfare calls and delivered 740 food parcels.

Proven experience of working in an administrative or coordination role within community projects, volunteer programmes, and/or an understanding of the issues faced by isolated residents will be an advantage.

To apply:


We welcome someone bringing fresh energy, insight, and new skills & experience into our workplace. We are actively seeking diversity of experience, and whoever you are, we would love to hear from you! We would love to receive applications from people who identify as working class, LGBTQIA+, deaf or disabled, care-experienced, young carers, young people of South, East and South East Asian heritage, African or Caribbean heritage, Gypsy, Roma or Irish Traveller heritage or Latinx heritage.

View the full Job Pack